It’s Not About the Nail, Empathy in Dialog

With Jerry Koch-Gonzalez

This session shows a brief provocative video and then do role-plays to explore how to get past emotional traffic jams. The focus is on skill development and to understand the dance between empathy and self-expression. 1. listening to understand 2. expressing ourselves to be understood This session is based on the theory and practice of Nonviolent Communication (NVC).