Help Using the Platform
Click on the buttons below to download step-by-step guides for navigating the Cohousing Institute Platform:
Creating/Using a Login
The Cohousing Institute is an interactive platform that allows you to track your activity, and interact with others through forums. To support this, everyone must create a user account and be logged-in to access platform content.
NOTE: This is a different log-in than you may have for cohousing.org. If you are a member and are looking for our historical archive of recorded programs, please go to cohousing.org and refer to the resource library. This can be found by clicking the Partner Resources link on the footer of our website.
It is important to ONLY CREATE ONE LOG-IN and to use that same log in when you are registering for new programs.
The screenshot below shows two places to login. The red circle shows where to login during registration if you have already signed up. The red arrow points to where to sign in when you have already registered.
Applying a Discount Code
If you have a discount code you can apply that during registration in the box that says “coupon code” and then click the button that says “apply coupon”. See the screenshot below.
TERMS OF SERVICE
Cancellation Policy
If you are attempting to place an order on The Cohousing Institute and the cost does not reflect the price that you believe it should, please reach out to us BEFORE placing your order. We will work with you to ensure that your account is activated and that any eligible membership benefits have been applied correctly.
If you purchased a program and change your mind, we are able to refund your purchase minus a 10% cancellation fee that is paid to our registration management system. For information on cancellations around the National Cohousing Conference, please refer to the FAQ on our Conference microsite.
If you believe a purchase was made in error or you have any additional questions about your orders, please feel free to reach out to us at cohousingassociationofus@gmail.com.
Privacy Policy
At the Cohousing Association of the US (CohoUS), we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose information about our website visitors, members, and other individuals who interact with us.
Information We Collect
We collect information that you provide to us, such as your name, email address, phone number, and mailing address, when you sign up for our newsletter, become a partner, register for an event or make a donation. We may also collect information about your usage of our website, such as the pages you visit, the time and date of your visit, and your IP address.
How We Use Your Information
We use your personal information for the following purposes:
- To communicate with you about our organization, events, and news.
- To process your program fees or donation.
- To provide you with customer support and respond to your inquiries.
- To analyze and improve our website and services.
Disclosure of Your Information
We do not share, sell, or rent your personal information to third parties for their marketing purposes. We may disclose your information to our service providers who assist us in providing our website and services. We may also disclose your information if required by law or if necessary to protect our legal rights.
Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your usage of our website and to personalize your experience. Cookies are small data files that are stored on your device when you visit our website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.
Links to Third-Party Websites
Our website may contain links to third-party websites that are not operated or controlled by CohoUS. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
Changes to this Privacy Policy
We may update this privacy policy from time to time. If we make any material changes, we will notify you by email (if we have your email address) or by posting the updated policy on our website. Your continued use of our website and services after the effective date of the updated policy will constitute your acceptance of the changes.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at ohousingassociationofus@gmail.com.